Frequently Asked Questions

Freighthouse makes it easy to sell your furniture and accessories in our beautiful Southbay showroom. Local clients who are remodeling, renovating, or downsizing, can use consignment to recoup some of the value of their pieces with no hassle. Freighthouse will price, inventory and photograph your approved items. After that we market your item both in our shop, through our weekly eblast and online to our over 50,000 followers. Follow us on Tiktok, Instagram, or Facebook. 

Please review our Consignment Agreement for more information and submit our consignment form if you have an item for us to review. It is our honor and pleasure to assist you in a selling your property. 

Can I consign even if I am not located in the Southbay area? Yes, of course but careful consideration needs to be made to insure that the shipping costs don’t exceed your payout.

All consigned property should be clean and in good condition (free of major damage – average wear from normal use is ok.) Freighthouse does not sell chipped, cracked or incomplete items. If you aren’t sure, send us an emailed photo and tell us about the item. A fee will be charged to polish silver, as needed.

Consignor arranges for delivery/pick up of property with/without independent mover.  Freighthouse maintains a list of local logistics agents. Freighthouse staff is not responsible for delivery of property or moving heavy items.  If you deliver yourself, please bring the muscle to get the item from your vehicle inside the shop.

Freighthouse ships small items via UPS or USPS. Fragile small to medium size items are delivered to a local UPS store and customers deal directly with them.   Freighthouse works with shippers of your choice to facilitate pickup/delivery of larger merchandise. Purchasing customers are responsible for all shipping costs including duties and taxes at the destination.

The purchase of consignment goods is made with the understanding that the goods have been previously owned and may show signs of normal wear and tear. All items are inspected when we take them in, we feature only high-quality merchandise. We don’t offer refunds or returns, but Freighthouse wants you to be thrilled with your purchase! So – we’ll invite you to take an item on approval for 24 hours before you pay to ensure that it works for you. If you are out of the area, you can still use our approval process with the understanding that shipping is your responsibility both ways.