Frequently Asked Questions

Freighthouse makes it easy to sell your furniture and accessories in our beautiful Southbay showroom and in our Online store. First, we ask you to email a photo and short description of the items you would like to sell to freighthouse1260@gmail.com.  Once approved, you may drop the item off at your convenience during our regular business hours. Freighthouse will price, inventory and photograph your items. After that, we market your item both in our shop, through our weekly eblast and online to our over 50,000 followers. Follow us on Tiktok, Instagram, or Facebook @freighthouseconsign.

Please review our Consignment Agreement for more information and submit our consignment form if you have an item for us to review. It is our honor and pleasure to assist you in a selling your property. 

Can I consign even if I am not located in the Southbay area? Yes, of course but careful consideration needs to be made to insure that the shipping costs don’t exceed your payout.

Yes, of course, but careful consideration needs to be made to ensure that the shipping costs don’t exceed your payout. Ship your item to us with the completed Consignment Agreement.

All consigned property should be clean and in good condition (free of major damage – average wear from normal use is ok.) Freighthouse does not sell chipped, cracked or incomplete items. If you aren’t sure, send us an emailed photo and tell us about the item. A fee will be charged to polish silver, as needed.

Freighthouse does not pick up items.  Consignors arrange for delivery/pick up of property.  Freighthouse maintains a list of local logistics agents if you need a referral. Freighthouse staff is not responsible for delivery of property or moving heavy items.  If you deliver yourself, please bring the muscle to get the item from your vehicle inside the shop.

Freighthouse only ships within the domestic USA.  Most items are shipped via UPS or USPS. Super  fragile  or unusually shaped items  are delivered to a local Packing store and customers deal directly with them as needed.   Purchasing customers are responsible for all shipping costs including duties and taxes at the destination.

Sould there be any damaged to your property through the shipping process, please take pictures (including the outside of the box)  and notify Freighthouse immediately at Freightouse1260@gmail.com. You will be refunded.

All Sales Are Final. The purchase of consignment goods is made with the understanding that the goods have been previously owned and may show signs of normal wear and tear. All items are inspected when we take them in, we feature only high-quality merchandise.  We do not offer refunds or returns, but with that said, Freighthouse wants you to be thrilled with your purchase! We invite you to take specific items (like paintings or a rug)  on approval for 24 hours before you pay to ensure that it works for you. If you are out of the area, you can still use our approval process with the understanding that shipping is your responsibility both ways.