Shipping policy
Shipping Policy
Thank you for shopping with us! We aim to make your shopping experience seamless and enjoyable. Below is our shipping policy to help you understand how we handle deliveries:
Shipping Rates
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At this time, we do not offer free shipping. All shipping rates are calculated at checkout and are determined by the weight, dimensions of the items, and the destination address. This applies to all items, including artwork and oversized or heavy pieces.
Processing Times
- Orders are typically processed within 1-3 business days after payment is confirmed.
- Please note that processing times may be extended during holidays or sales events.
Shipping Times
- Shipping times vary depending on your location.
- Once your order is shipped, you will receive a confirmation email with tracking information to monitor your delivery.
Order Issues or Delays
- If you encounter any issues with your shipment or experience delays, please contact our customer service team at Freighthouse1260@gmail.com. We are happy to assist you.
Address Accuracy
- Please ensure that your shipping address is correct at checkout. We cannot be held responsible for orders shipped to incorrect or incomplete addresses provided by the customer.